Closing Delicious? Lessons to be Learned
There was a kerfuffle a couple weeks back around Delicious when the social bookmarking service Delicious was marked for end of life by Yahoo, which caused a rather large number I know to go rather nuts. Yahoo, has made the claim that they are not shutting the service down, which only seems like a stall tactic, but perhaps they may actually sell it (many accounts from former Yahoo and Delicious teams have pointed out the difficulties in that, as it was ported to Yahoo’s own services and with their own peculiarities).
Redundancy
Never the less, this brings-up an important point: Redundancy. One lesson I learned many years ago related to the web (heck, related to any thing digital) is it will fail at some point. Cloud based services are not immune and the network connection to those services is often even more problematic. But, one of the tenants of the Personal InfoCloud is it is where you keep your information across trusted services and devices so you have continual and easy access to that information. Part of ensuring that continual access is ensuring redundancy and backing up. Optimally the redundancy or back-up is a usable service that permits ease of continuing use if one resource is not reachable (those sunny days where there's not a cloud to be seen). Performing regular back-ups of your blog posts and other places you post information is valuable. Another option is a central aggregation point (these are long dreamt of and yet to be really implemented well, this is a long brewing interest with many potential resources and conversations).
With regard to Delicious I’ve used redundant services and manually or automatically fed them. I was doing this with Ma.gnol.ia as it was (in part) my redundant social bookmarking service, but I also really liked a lot of its features and functionality (there were great social interaction design elements that were deployed there that were quite brilliant and made the service a real gem). I also used Diigo for a short while, but too many things there drove me crazy and continually broke. A few months back I started using Pinboard, as the private reincarnation of Ma.gnol.ia shut down. I have also used ZooTool, which has more of a visual design community (the community that self-aggregates to a service is an important characteristic to take into account after the viability of the service).
Pinboard has been a real gem as it uses the commonly implemented Delicious API (version 1) as its core API, which means most tools and services built on top of Delicious can be relatively easily ported over with just a change to the URL for source. This was similar for Ma.gnol.ia and other services. But, Pinboard also will continually pull in Delicious postings, so works very well for redundancy sake.
There are some things I quite like about Pinboard (some things I don’t and will get to them) such as the easy integration from Instapaper (anything you star in Instapaper gets sucked into your Pinboard). Pinboard has a rather good mobile web interface (something I loved about Ma.gnol.ia too). Pinboard was started by co-founders of Delicious and so has solid depth of understanding. Pinboard is also a pay service (based on an incremental one time fee and full archive of pages bookmarked (saves a copy of pages), which is great for its longevity as it has some sort of business model (I don’t have faith in the “underpants - something - profit” model) and it works brilliantly for keeping out spammer (another pain point for me with Diigo).
My biggest nit with Pinboard is the space delimited tag terms, which means multi-word tag terms (San Francisco, recent discovery, etc.) are not possible (use of non-alphabetic word delimiters (like underscores, hyphens, and dots) are a really problematic for clarity, easy aggregation with out scripting to disambiguate and assemble relevant related terms, and lack of mainstream user understanding). The lack of easily seeing who is following my shared items, so to find others to potentially follow is something from Delicious I miss.
For now I am still feeding Delicious as my primary source, which is naturally pulled into Pinboard with no extra effort (as it should be with many things), but I'm already looking for a redundancy for Pinboard given the questionable state of Delicious.
The Value of Delicious
Another thing that surfaced with the Delicious end of life (non-official) announcement from Yahoo was the incredible value it has across the web. Not only do people use it and deeply rely on it for storing, contextualizing links/bookmarks with tags and annotations, refinding their own aggregation, and sharing this out easily for others, but use Delicious in a wide variety of different ways. People use Delicious to surface relevant information of interest related to their affinities or work needs, as it is easy to get a feed for not only a person, a tag, but also a person and tag pairing. The immediate responses that sounded serious alarm with news of Delicious demise were those that had built valuable services on top of Delicious. There were many stories about well known publications and services not only programmatically aggregating potentially relevant and tangential information for research in ad hoc and relatively real time, but also sharing out of links for others. Some use Delicious to easily build “related information” resources for their web publications and offerings. One example is emoted by Marshall Kirkpatrick of ReadWriteWeb wonderfully describing their reliance on Delicious
It was clear very quickly that Yahoo is sitting on a real backbone of many things on the web, not the toy product some in Yahoo management seemed to think it was. The value of Delicious to Yahoo seemingly diminished greatly after they themselves were no longer in the search marketplace. Silently confirmed hunches that Delicious was used as fodder to greatly influence search algorithms for highly potential synonyms and related web content that is stored by explicit interest (a much higher value than inferred interest) made Delicious a quite valued property while it ran its own search property.
For ease of finding me (should you wish) on Pinboard I am http://pinboard.in/u:vanderwal
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Good relevant posts from others:
- Why You Should have a Website - Jeremy Keith
- We can save Delicious, but probably not in the way you think
- Delicious in Purgatory :: TechCrunch
December 30, 2010 in Access to Info, Connectivity, Folksonomy, Knowledge Management, Personal InfoCloud, PIM, Refindability, Social Software, Standards, Web/Tech | Permalink | Comments (0) | TrackBack
Getting Info into the Field with Extension
This week I was down in Raleigh, North Carolina to speak at National Extension Technology Conference (NETC) 2008, which is for the people running the web and technology components for what used to be the agricultural extension of state universities, but now includes much more. This was a great conference to connect with people trying to bring education, information, and knowledge services to all communities, including those in rural areas where only have dial-up connectivity to get internet access. The subject matter presented is very familiar to many other conferences I attend and present at, but with a slightly different twist, they focus on ease of use and access to information for everybody and not just the relatively early adopters. The real values of light easy to use interfaces that are clear to understand, well structured, easy to load, and include affordance in the initial design consideration is essential.
I sat in on a few sessions, so to help tie my presentation to the audience, but also listen to interest and problems as they compare to the organizations I normally talk to and work with (mid-size member organizations up to very large global enterprise). I sat in on a MOSS discussion. This discussion about Sharepoint was indiscernible from any other type of organization around getting it to work well, licensing, and really clumsy as well as restrictive sociality. The discussion about the templates for different types of interface (blogs and wikis) were the same as they they do not really do or act like the template names. The group seemed to have less frustration with the wiki template, although admitted it was far less than perfect, it did work to some degree with the blog template was a failure (I normally hear both are less than useful and only resemble the tools in name not use). [This still has me thinking Sharepoint is like the entry drug for social software in organizations, it looks and sounds right and cool, but is lacking the desired kick.]
I also sat down with the project leads and developers of an eXtension wide tool that is really interesting to me. It serves the eXtension community and they are really uncoupling the guts of the web tools to ease greater access to relevant information. This flattening of the structures and new ways of accessing information is already proving beneficial to them, but it also has brought up the potential to improve ease some of the transition for those new to the tools. I was able to provide feedback that should provide a good next step. I am looking forward to see that tool and the feedback in the next three to six months as it has incredible potential to ease information use into the hands that really need it. It will also be a good example for how other organizations can benefit from similar approaches.
May 2, 2008 in Access to Info, Accessibility, Community, Connectivity, Enterprise, Folksonomy, Interface, Knowledge Management, Model of Attraction, Portability, Reference, Syndication, Technology, Tools, Web | Permalink | Comments (1) | TrackBack
Exposing the Local InfoCloud
I have spent a lot of time and effort focussing on the Personal InfoCloud, but the past year or two I have been seeing that the interaction between the person and their information resources that are closest to them (the Local InfoCloud) is extremely important. I have gone around the Local InfoCloud looking at ways to best explain it and bring it to life in a more understandable manner. This past November at Design Engaged 2005 my presentation needed me to dig into the Local InfoCloud and it various components. Since Design Engaged I have been using the slide and ideas around it to explain its relationship to the Personal InfoCloud and the "Come to Me Web". I have iterated on the idea and received some good feedback (particularly from Liz Lawley. Are you ready to dig in?
Overview of the Local InfoCloud
The Local InfoCloud started as an idea of information that was physically close. What is stored or accessed by physical location (information that is physically close) as in an Intranet or location-based information accessed on your mobile device. The more I thought about it and chatted with others it became clear it was more than physical location, it is information resources that are familiar and easier to access than the whole of the web (Global InfoCloud) as a framing concept.As the my understanding began to lean toward familiarity as a core component of the definition of Local InfoCloud, the term began to embrace the social and community aspects (I am working on shying away from the term community as it is a broadly used term and I am trying to be a little more precise). Interactions with people, services, networks, applications, etc. that are familiar are means of bringing information closer to us as people with data, information, and media needs. The Local InfoCloud eases access. It eases the ability to find and refind information. It is information that is closer to us, not necessarily in physical proximity, but in the ability to access, in which familiarity is bread.
I spent much time considering changing the label from local to community or social, but there were elements that did not perfectly fit that either. Location-based services may be created by a service, but understanding the mindset, terminology, dialect, and cognitive frameworks that are germane to that physical location the information can be structured to resemble or mirror the social elements of understanding in that place. I will get to a better understanding of this when I talk about the Location aspect of the Local InfoCloud. As well, thinking in the Model of Attraction framework the Local InfoCloud is that which is attracted closer to us than the Global InfoCloud.
Important Attributes
There are some attributes that are important to the Local InfoCloud and separate it from the Global InfoCloud and ease the ability to integrate or draw the information and/or media in to the Personal InfoCloud.Familiarity
As mentioned above familiarity is an essential attribute. Familiarity can be through vocabulary and terminology used to describe or discuss information and objects that people are trying to find and use. The taxonomy or germane ontologies are important to understand as they help ease the connection between the person seeking the information and objects and those providing it.Access
Access to a resource is very important as it is in the ease of access that we rely on the Local InfoCloud. There is information that is in systems or in locations that others can not get to (that would make it in other's Eternal InfoCloud), but ability to get to the information is important. The ability to get back to the information (through password locked systems, access only by location, etc.) that dictates access is a key attribute.Structure
Structure is a key attribute in the seeking, finding, and refinding information and objects. In a physical neighborhood we know that a corner store is on the corner, but in a portal we know that movie reviews have a certain URL structure and/or that we can click on a Entertainment button/link to get to the page that links to the movie reviews. Reading one movie review in a familiar site we know how to get to other movie reviews. These browsing structures allow the person to interact and attract information to their screen easily.Known Actions
Known actions are the element in peoples lives that provide patterns that can be repeated to get to what the person desires. Many times people know how to get to, or more appropriately get back to what they are interested in through indirect connections. A favorite resource may be on a friend's link page as they have not set a direct means to connect to that source or to even draw that information to them to cut down the effort expended. Applications and location-based information are other environments that depend upon known actions to connect people to that which they desire.Consistency
Consistency is a main attribute driver to our use and reuse of a component in the Local InfoCloud. Consistency breeds familiarity as people learn the terminology, can bookmark, use the known actions to get back to information, or guess how to get access to other items of interest. Having URL structures that are consistent provides a means to get at open information as well as permits the person to restructure means to keep that information closer to them (external social bookmarking as an example).Copy, Point & Tether
Copy, Point & Tether are actions that a person can take to move information from a Local InfoCloud to the Personal InfoCloud. The attributes are germane to the Personal InfoCloud, but also have importance in the Local InfoCloud often the Local InfoCloud embraces these concepts to ease these actions.When a person finds data, information, or media objects of interest they most often do one of three things: Copy the item to keep it close (hard drive, flash drive, scan to a drive, scrape to a drive, etc.); Point to the location where the information is located (bookmark, link, blog, wiki, etc.); or Tether the item which is desired by copying or pointing, but then setting a means to get notified when that item has been changed, updated, moved, etc. through tools like RSS/ATOM, e-mail, a pinging service, etc. The tethering is insanely important for items that are anything but completely static over the very long-term (think years not shorter) and it will be getting its own long write-up in the future (subscribe to the RSS here to tether your interest to the future content).
Components
Now we can look at the components that can comprise the Local InfoCloud. Each of these have one or more of the attributes. The components are digital and physical in nature. Components may or may not be exclusive, as some Local InfoCloud resources may be comprised of more than one component.
Location
Location was the first component of the Local InfoCloud I considered. Location is important as the physical place has characteristics that draw various attributes together. Location often has a familiarity with terms and language that frame the items within it. The structure of the physical surroundings play an important part in how and where things are located in that location. Tools that are implemented by location are kiosks, GPS/location-based information systems, games that use physical space to provide rewards or clues, language translation tools that are needed in a location, physical location can provide, ease, hinder or censor access to information, and access points to get information can be germane to location (mobile devices need local permissions to access services, etc.).Friends (and Family)
There is one area that is often over looked as friends and family are not always digital resources, but can provide incredible means of information. Knowing a friend (or she has a good friend) who is an expert in the subject that we need understanding of is very helpful. We can call or visit that person, but we can also e-mail, chat, or have a video conversation with the person to get access to the information or knowledge. In social networks it is common that people will use those whom they are most familiar as a resource to get access to stored knowledge or use the person as a ready pointer to how to get the items they need. Access and familiarity are very strong attributes with friends and family. Often we do not have to tap the person to get the information, but the friend will e-mail us a pointer that they believe we have an interest in consuming. We can save e-mail (as that pointer or container of information is structured by a face or name we have known connections and have put them in context, much in the way they do with us.A person's preferred method becomes a known action for us. We know the times we can tap somebody with a question or what tools they prefer to communicate using. We know friends who love to talk and their best means of interaction is the phone or an audio chat, while others are more apt to respond to e-mail, text chat, text messaging on their mobile device, or respond to a blog post. Over time we learn not only what is easy to get from whom, but the best means to interact to get the what we desire.
Near in Thought
We have resources that we rely upon because we have similar taste, interest, and/or perspectives on the genre or facet of life the resource covers, more directly these resources are near in thought to us. Politics is an easy example as the terminology used in and around the items we are seeking is known to us and we have expectations that we will like or agree with what is provided from that resource. Beyond politics we have resources with similar interests, perspectives and taste that help filter and provide easier access to items we desire. These resources are not only familiar but they often are structured in a manner that we understand the naming conventions for categories and other resource are easy for use to use and predict what will be brought closer to us through actions. These resources may be whole web sites, journals, writers, blogs, periodicals, etc.Affiliations
In our life we belong to many groups. These groups have their own terminology and structures for things. Some of these affiliations will be easy to grasp how to access the resources at first opportunity, while others will come through enculturation of learning the structures and terminology. Through consistancy of the affiliations we increase our ability to use these resources to our benefit.Organizations
Organizations are things we can belong to or join, like a knitting group, local chapter of a national affinity society, etc. These memberships in the organizations allow greater interaction with others with similar interests and/or needs. Organizations can have gated resources that are only access through membership or affiliation with that group.Work
Work was the initial driver behind the Local InfoCloud as it was information and resources on an Intranet that was the initial understanding of local. But, work also has its own terminology, known actions, and structure. Over time we learn the resources, both digital, physical, and human that provide us access to information and knowledge.Social Software
Social software can be device-based or network-based (web, internet, intranet, etc.) and the software builds consistency, structure, and known actions over time. If the software is built well the hurdles will be low to understanding how to get at the items we want and need. The software connects people and provides individuals the ability to contribute content and connect with others with similar interest and needs. Social software may connect people over time in an asynchronous manner as a person can leave an answer to a question at one point in time, but everybody with that same question or interest will have the capability to get to the same answer and potentially connect with that person as a known expert/resource through time.The software becomes the conduit for connecting people and the data, information, and media the people share and/or discuss and augment. It also provides the means to connect people who are near in thought. It is one means for us to share things we would like feedback on. Social software mitigates distance for connecting people around common interests and can mitigate time as we do not need to be on at the same time to interact. Some examples are online discussion groups, listserves, social bookmarking, social networking, blogs, chat software, etc.
Portals
Portals in this meaning are the large aggregation sites that collect information and media into a familiar interface. Tools like AOL, Yahoo, news sites, aggregated shopping sites, etc. are portals with familiar structures that are consistent. Portals make a learnable interface to a variety of data, information, and media objects. Some are interest-based, while others are extremely broad. Similar to a newspaper or magazine the portal has one set of structures to grasp and access remains constant over time. We will easily know where to find movie reviews, car sales, discussion lists, various genre of news, etc.Wrap-up
This is still a work in progress to some degree. Feedback on these attributes and components is always welcome. There may be some editing to this page, but more than likely the modifications will be in pages and posts that follow-on under this Local InfoCloud category.May 27, 2006 in Access to Info, Applications, Community, Connectivity, Local InfoCloud, Model of Attraction, Personal InfoCloud, Technology | Permalink | Comments (5) | TrackBack
Two Sides of the Local InfoCloud
The Local InfoCloud (one of four clouds, Personal, Local, Global, and External) focusses on access to information that is based on location, as well as membership. These two elements are related, but also can stand on their own.
The Local InfoCloud often uses the Local Area Network (LAN) as an example of its properties. The information on the LAN is open to all that are connected to the network and in many cases have rights to access the information. The information is not organized by the user nor categorized by them. The need to be connected in an office to the LAN is not as important as folks can access by Wide Area Network (WAN) or through an Internet portal that will securely provide access. The Internet portal then allows a mobile user to access the information, which breaks the need to be in a certain location.
Conversely, a mobile user may have access to information based on their location. Projects like Urban Tapestries show what is coming with location-based information. Commonly location-based services have been tied to GPS navigation services in cars that explain with the closest ATM, parking garage, restaurant, etc. are located in relation to your current position. Interacting with digital repositories to provide a review of a restaurant that is accessible in front of the restaurant, or the history of a building when standing in front of the building is also part of the Local InfoCloud. It too is not user organized or user categorized.
The two most important properties of the Local InfoCloud are location and membership. Location is obvious, but membership is less of a obvious relationship to the local moniker. However, membership is often associated with joining with others that have a common interest, bond, or goal. Membership can be framed as a nearness of interests and exclusive of those that do not have an interest. The members have drawn together as they have that common attraction. The Internet connection easily allows this type of grouping to occur.
June 23, 2004 in Community, Connectivity, Information Creation, Location, Mobile, Ubiquitous Computing | Permalink | Comments (0) | TrackBack
A Look at iPIM and Chandler
There are two articles that are direct hits on managing information for the individual and allowing the individual to use the information when they needed it and share it as needed. Yes, this is in line with the Personal Information Cloud.
The first article, The inter-personal information manager (iPim) by Mark Sigal about the problem with users finding information and how the can or should be able to then manage that information. There are many problems with applications (as well as the information format itself) that inhibit users reuse of information. In the comments of the article there is a link to products that are moving forward with information clients, which also fit into the Personal Information Cloud or iPIM concept. (The Personal Information Cloud tools should be easily portable or mobile device enabled or have the ability to be retrieved from anywhere sent to any device.
The second article is from the MIT Technology Review (registration required) titled Trash Your Desktop about Mitch Kapor (of founding Lotus Development fame) and his Open Source project to build Chandler. Chandler is not only a personal information manager (PIM), but the tool is a general information manager that is contextually aware. The article not only focusses on Mitch and the product (due late 2004), but the open and honest development practices of those that are building Chandler at the Open Source Application Foundation for Windows, Mac, Linux, etc. distribution.
November 1, 2003 in Access to Info, Connectivity, Content Mangement, Information Creation, Mobile, Portability, Technology, Usability | Permalink | Comments (0) | TrackBack